Labour has committed to regulating estate agents in a bid to oust the rogue operators within the sector who give the wider industry a bad name and often cost landlords money and time when their services fall short of minimum standards.
The government has revealed more details about how the new Private Rented Sector Ombudsman Service will work in practice.
Almost 2,000 letting agent branches shut up shop last year which meant 2023 ended with 659 fewer branches on the high street.