Total Landlord, part of Total Property, has been named the 'Best Landlord Insurance Provider' at the Insurance Choice Awards 2024 for the seventh year.

The Insurance Choice Awards, launched by Smart Money People in 2016, aims to showcase the best insurance providers in the UK through customer voting. With over 12 weeks of voting, more than 40,000 customer votes were received across all categories.

These awards recognise the insurance industry's commitment to customer satisfaction, offering companies a chance to benchmark themselves against competitors and gain valuable insights into customer perceptions.

Total Landlord has been protecting landlords’ properties since 1996, offering high quality buy to let cover at a great price. Their consistent success at these awards and 4.8 out of five-star rating at Smart Money People provides reassurance to landlords that they have access to comprehensive buy to let cover tailored to their needs.

Siobhan O’Reilly, Total Landlord Department Lead says: "I couldn’t be prouder of our Total Landlord team – they’re truly exceptional! Every single day, they put our customers at the heart of everything they do.

"Reading the fantastic customer reviews and winning this award for a seventh time really reinforces that. Our team is dedicated to delivering outstanding service, and this award is the perfect recognition of their hard work and commitment! We are so grateful to our customers for their ongoing support."

Competitive pricing

Jacqueline Dewey, CEO of Smart Money People (pictured) says: “Congratulations to Total Landlord on this well-deserved win! Customer reviews consistently praise Total Landlord for its deep understanding of the buy-to-let market, providing not only comprehensive buildings and contents insurance but also essential guidance on protecting investments.

"Customers also highlight Total Landlord’s competitive pricing and exceptional service, showing its dedication to supporting landlords at every stage. Well done, Total Landlord.”

Gerry Barrett (pictured), Managing Director of Insurance at Total Landlord, expressed his pride in winning the ‘Best Landlord Insurance Provider’ saying:“I'm absolutely thrilled that Total Landlord has been awarded the Insurance Choice Award for ‘Best Landlord Insurance Provider 2024’.

"This recognition for the seventh time means the world to us, as it comes directly from our customers who interact with us every day.

"While we’re proud of the service we provide, we’re always seeking customer feedback to look for ways to improve and continue to deliver the outstanding service and high-quality products our landlord customers deserve.

"This is an exceptional week for Total Landlord, winning the award and the launch of our new Legal Expenses and Rent Protection products. This award is a true testament to the hard work we continue to put in every day. A big thank you to everyone who voted for us, and to my amazing team who share our passion for our products, service, and customers.”

Picture - LtoR: Gerry Barrett, Erin Archibald, Owen Woods, SiobhanO’Reilly, Terri Dunne, Nicole Cox, Stacey Mackay, Amanda Barlow