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14/7/25 8:13 pm
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An energy efficiency expert has warned landlords to “do it right or don’t bother” when it comes to insulating their properties, following news that thousands of homes now have major issues due to poor workmanship.
James Tanner, a developer of energy efficient homes who helps other landlords improve their EPCs, says they should approach improvements in the same way that they would if they were getting an extension on a property.
“You would get plans from an architect and choose a contractor who could project manage the work – it should be the same principle for energy efficiency work like this,” he tells LandlordZONE. “An architect, surveyor or retrofit expert needs to supervise and check the quality of the work while it’s being done to ensure there are no issues.”
Poor installation work has resulted in 22,000 to 23,000 homes with external wall insulation fitted under the government’s ECO scheme (98% of the total) and 9,000 to 13,000 homes with internal insulation (29% of the total) having major issues that need fixing. A National Audit Office report suggests that work was subcontracted to some firms who were not competent, certified or who cut corners.
“There’s not enough training for people fitting insulation in the same way electricians are trained,” adds Tanner.
The ECO scheme helps low-income, fuel-poor, and vulnerable households improve their home’s energy efficiency through measures such as insulation and new heating systems.
While the bad publicity could dissuade landlords from taking part in the scheme, Tanner reckons it shouldn’t affect many of those wanting to raise their EPC rating. “Most properties in the UK are EPC D rated meaning that they can usually be brought up to a C for less than £1,000 with measures such as improving lighting or changing radiator valves.”
If they decide to embark on a bigger project like adding insulation, landlords should check exactly who will be turning up to do the work and whether they’re qualified, suggests Tanner.
“Get some advice first. Do it right or don’t bother.”
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